Central Dispatch

Sgt. David Wagner
Central Dispatch

Kalkaska County Dispatchers are responsible for answering and disseminating calls to seven fire departments, five law enforcement agencies and EMS personnel within the county. Central Dispatch is a 24 hour operation, seven days per week.

The Dispatch Center is the hub of the Kalkaska County Sheriff's Office. Here, dispatchers not only provide a calm response to emergencies but are also responsible for assistance to the first responders, generating numerous calls to various courts and law enforcement agencies for verification of warrants, initiating service calls to wrecker services, utility companies and road commissions as necessary while maintaining accurate documentation/records of the information received.

What is 9-1-1?

9-1-1- is the telephone number that provides direct access to police, fire and medical assistance which initiates a coordinated response.

When to use 9-1-1?

Call 9-1-1 to report a crime in process, a serious illness or injury, or any situation requiring response of police, fire or ambulance. Call 9-1-1 first and then should you need to, call family members or friends. Do not attempt to transport a seriously ill or injured person yourself. We can get qualified help to the victim much faster and safer than anyone. Help is on the way as you are speaking.

What the Dispatcher Needs to Know:

Speak slowly and clearly. Let the dispatcher ask the questions that the first responders will need to know. They include the address where help is needed, the nature of the problem, your name and telephone number. Stay on the phone and answer all questions asked. Do not hang up until instructed to do so.

Do NOT call 9-1-1 for:

Road or travel directions/information, road or weather conditions, legal advise, civil matters, telephone number assistance or requesting rides.

For any Non-Emergency:

Call the Kalkaska County Central Dispatch at 258-3350.

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Kalkaska County Central Dispatch Supervisor